Quick Service Restaurants

The hospitality industry is one of the fastest growing sectors in the Kingdom of Saudi Arabia today, accounting for a total revenue of SR28.9 billion by 2014, according to a report by the Ministry of Commerce. These numbers reflect the enormous opportunities available but also increasing difficulties to maintain a consistent level of service quality across a growing network of Restaurants.

You need the right technology that will provide real-time information about your outlets. You also need the technology that will empower you to devise appropriate strategies based on accurate data to stay ahead. The good news is you can do all this and more with our world-class business intelligence software – 4C360. Designed to cater to growing restaurants like yours, it has the capability to do wonders for your business.

Why use 4C360?

Business intelligence is the secret weapon for organizational success. In today’s
competitive world, instant access to real-time data distinguishes a leader from a follower. 4C360 is
designed to give you real-time intelligence you need to achieve or retain market leadership.

The core aim of 4C360 is to give you a 360 degree, real-time snapshot of your operation.

  • A bird’s eye view of the performance of each of your outlets.
  • Drill down capability by Restaurant, Region, Period and just about anything else you want, on the push of a button, Quality of service, Hygiene, Speed of Service, Cleanliness, Presentation and any other metric you choose.
  • Customizable, intuitive and user-friendly Dashboards.

Location-based Intelligence

Managing the many outlets spread across different locations is complicated to say the least. 4C360 comes with location-based intelligence:

  • Filtered multiple search criteria. By type or restaurant, By number of seats, By region, or any other filter you choose. Simple and cloud-based, asset management presentations which means its always up to date and the whole organization is on the same page.


Staying on top of your outlets’ performance is important for the continued success and profitability of your business. 4C360 empowers you to do just that.

Accountability and Performance

It is easier than ever before to monitor the progress. You can get the age of the tickets, their current status, problems
associated with them and so much more at a mere glance.

Ageing of Issues Reported

The data reflects the performance: Progress, stumbling blocks, problems solved or pending. 4C360 measures it instantaneously, easily.

Tickets and Tracking

Monitor all problems through a single screen:

  • 4C360 generates weighted benchmark metrics for each Restaurant to get a quicker turnaround of the issues.
  • When you use 4C360, there are no more QC records or data. You can get real-time information about the performance and maintenance of your outlets without ever worrying about the overwhelming records and data associated with it.
  • The different members of a team can collaborate in real-time which means they can resolve an issue using minimal time and resources.